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Patient confidentiality — GPhC CRA MCQ

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EasyPharmacy Law and EthicsPatient confidentialityGPhC CRA

A woman asks the pharmacist whether her adult son's antidepressant prescription was collected yesterday. The son is registered at the pharmacy but has not given consent for disclosure. The woman says she is worried. What is the legal classification/requirement?

Educational content. Not a substitute for clinical judgement or local policy.

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Correct answer: B — Do not disclose the information without the patient's consent unless there is a justified safety reason

Pharmacists must respect confidentiality and disclose patient information only with consent or another lawful justification. Being a family member does not automatically allow access to an adult's medication information. The pharmacist can listen to concerns and encourage the patient to contact the pharmacy or relevant services.

Reference: GPhC Standards; Data Protection Act 2018