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EPS nomination mismatch — GPhC CRA MCQ

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ModerateDispensing and SupplyEPS nomination mismatchGPhC CRA

A patient arrives expecting an electronic prescription, but the pharmacy cannot see it on the spine. The patient says the GP sent it this morning and they recently changed nomination. What is the most appropriate action?

Educational content. Not a substitute for clinical judgement or local policy.

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Correct answer: C — Check nomination and prescription status before concluding the prescription is missing

Electronic prescriptions can be affected by nomination, prescribing status and timing. The pharmacy should check appropriate EPS systems and, if needed, contact the prescriber. Dispensing prescription-only medicines without a valid prescription or emergency supply route is not appropriate.

Reference: NHS EPS guidance; MEP