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New medicine support — GPhC CRA MCQ

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EasyPatient Counselling and Pharmaceutical CareNew medicine supportGPhC CRA

A patient newly prescribed amlodipine asks why the pharmacy offers follow-up counselling. What would you advise the patient?

Educational content. Not a substitute for clinical judgement or local policy.

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Correct answer: A — Explain the service supports adherence, side-effect management and safe use

This scenario assesses New medicine support in a UK pharmacy practice context. Structured follow-up can improve understanding, adherence and early side-effect management. The best answer is Explain the service supports adherence, side-effect management and safe use because it addresses the principal clinical, legal or safety issue before routine supply. The other options are less appropriate because they either miss the key risk, delay necessary review, or would not meet expected BNF, NICE, MEP, MHRA or GPhC practice standards.

Reference: NHS Community Pharmacy Services; GPhC Standards