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Dispensing error disclosure — GPhC CRA MCQ

Instant feedback + full explanation. One question, done properly.

HardPharmacy Law and EthicsDispensing error disclosureGPhC CRA

A pharmacy discovers it supplied metformin 1 g instead of 500 mg and the patient has taken doses. What is the legal classification/requirement?

Educational content. Not a substitute for clinical judgement or local policy.

Reveal the answer and explanation

Correct answer: D — Contact the patient, assess harm and explain the error honestly

This scenario assesses Dispensing error disclosure in a UK pharmacy practice context. Errors reaching patients require prompt harm reduction, honest communication and governance recording. The best answer is Contact the patient, assess harm and explain the error honestly because it addresses the principal clinical, legal or safety issue before routine supply. The other options are less appropriate because they either miss the key risk, delay necessary review, or would not meet expected BNF, NICE, MEP, MHRA or GPhC practice standards.

Reference: GPhC Standards; MEP