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Look-alike sound-alike selection — GPhC CRA MCQ

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EasyDispensing and SupplyLook-alike sound-alike selectionGPhC CRA

A prescription for hydroxyzine is selected near hydralazine on the shelf. The final accuracy check finds the wrong medicine in the basket. What is the most appropriate action?

Educational content. Not a substitute for clinical judgement or local policy.

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Correct answer: E — Stop the supply and complete the near-miss process

Look-alike sound-alike errors require correction before supply and learning through the near-miss process. The priority is preventing patient harm. In this scenario, the correct option is stop the supply and complete the near-miss process. The other options are plausible but do not address the key clinical, legal or safety issue as directly. This aligns with UK pharmacy practice guidance cited in the reference field.

Reference: GPhC Standards; MEP