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Fitness to practise honesty — GPhC CRA MCQ

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EasyPharmacy Law and EthicsFitness to practise honestyGPhC CRA

A dispensing error occurs and the patient has already taken one incorrect dose. No harm is apparent, and the pharmacy manager asks to wait before telling the patient. What is the most appropriate action?

Educational content. Not a substitute for clinical judgement or local policy.

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Correct answer: E — Be open with the patient and follow incident procedures

Professional standards require honesty, candour and patient-centred care when things go wrong. The incident should be managed, documented and disclosed appropriately. In this scenario, the correct option is be open with the patient and follow incident procedures. The other options are plausible but do not address the key clinical, legal or safety issue as directly. This aligns with UK pharmacy practice guidance cited in the reference field.

Reference: GPhC Standards; MEP