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Consent for delivery — GPhC CRA MCQ

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HardPharmacy Law and EthicsConsent for deliveryGPhC CRA

A man unknown to the pharmacy asks to collect a newly started HIV medicine for his adult partner, requests the indication and says the partner is uncontactable. The prescription is ready but the PMR contains no nominated representative. What is the best response?

Educational content. Not a substitute for clinical judgement or local policy.

Reveal the answer and explanation

Correct answer: E — Confirm the collector’s identity and the patient’s authority before handover or disclosure

Explanation lettering: C = shown as A · E = shown as B · D = shown as C · B = shown as D · A = shown as E

A is correct: third-party collection is not automatically prohibited, but the pharmacy must establish appropriate identity and patient authority and disclose only information necessary for the task. B wrongly gives partners an automatic right to confidential information. C invents an absolute written-nomination rule. D still discloses sensitive indication without authority. E treats shared address as consent and proposes excessive disclosure. If authority cannot be established, the pharmacist should protect confidentiality while arranging a safe alternative.

Reference: GPhC: in-practice guidance on confidentiality. https://assets.pharmacyregulation.org/files/2025-12/gphc-in-practice-guidance-on-confidentiality-updated-november-2025.pdf GPhC: standards for pharmacy professionals. https://assets.pharmacyregulation.org/files/standards_for_pharmacy_professionals_may_2017_0.pdf