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Professional judgement and refusal — GPhC CRA MCQ

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ModeratePharmacy Law and EthicsProfessional judgement and refusalGPhC CRA

A patient demands codeine linctus and becomes aggressive when the pharmacist asks clinical questions. The patient says they will complain if it is not sold. What is the legal classification/requirement?

Educational content. Not a substitute for clinical judgement or local policy.

Reveal the answer and explanation

Correct answer: B — Use professional judgement, refuse supply if inappropriate, and document the interaction

Pharmacists must use professional judgement and may refuse a sale when supply is not clinically appropriate or safe. Aggression does not remove the need for assessment and safe practice. Documentation and appropriate team safety procedures should be followed.

Reference: GPhC Standards; MEP