Serious dispensing error disclosure — GPhC CRA MCQ
Instant feedback + full explanation. One question, done properly.
Educational content. Not a substitute for clinical judgement or local policy.
Reveal the answer and explanation
Correct answer: B — Contact the patient promptly, apologise, assess harm and arrange appropriate clinical follow-up
When a dispensing error may have caused harm, patient safety comes first. The patient should be contacted promptly, given an apology and advised on appropriate clinical assessment. The incident should be documented and reviewed to reduce recurrence. Concealing or delaying disclosure is inconsistent with professional standards.
Reference: GPhC Standards; Duty of candour principles