Key points
- If you don’t have a P45, your employer uses HMRC’s Starter Checklist to set you up on PAYE correctly.
- Your “first payslip problems” are usually data problems: wrong address, wrong NI status, missing starter declaration, or bank details mismatch.
- ESR Employee Self Service is where you typically view payslips and keep personal details accurate—check it early, not after payday.
The NHS payroll mental model
The “first-month payroll” checklist (do this in week 1)
1) Confirm payroll has your correct legal name + date of birth
2) If no P45: complete the HMRC Starter Checklist
3) Provide bank details early (and double-check formatting)
4) Activate ESR Employee Self Service and verify your personal details
5) After first payslip: review tax code + deductions
Documents that prevent 80% of payroll delays
- P45 (if you have one) OR HMRC Starter Checklist completed.
- NI number (or proof you applied, if pending).
- Right to work evidence (as requested by HR).
- Bank details (sort code + account number) with clear proof.
- Current address and contact details (consistent across forms).
Copy-paste email to payroll (new starter, no P45)
Official Sources
Save your place and choose what comes next
Work through this guide (10 steps)
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Match your passport exactly. Even minor spelling differences can cause system mismatches across HR, ESR, and HMRC reporting.
Return to this sectionThis is the standard route for new starters or people without a P45. It helps your employer set the right tax code and student loan status.
Return to this sectionSort code + account number. Ask payroll what they accept (PDF statement, screenshot, bank letter). Send it once, clearly labelled.
Return to this sectionESR is commonly used for payslips and personal information updates. Check address, contact details, and bank details workflow (where available) to prevent “missing pay” surprises.
Return to this sectionIf you think you are on an incorrect tax code, raise it early. Most issues resolve once HMRC has full starter information and consistent records.
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United Kingdom · Starting work · Article 28 of 28