A primary care clinic reviews malpractice claims and finds repeated failures to follow up abnormal imaging. Results arrive in multiple inboxes, and

Question

A primary care clinic reviews malpractice claims and finds repeated failures to follow up abnormal imaging. Results arrive in multiple inboxes, and no staff member owns tracking. The team wants to close the loop. Which of the following is the most appropriate quality improvement measure?

Accepted Answer

Create a results-management registry with named responsibility and escalation rules

Answer

Order fewer tests without tracking results

Answer

Review abnormal results during delayed annual audits

Answer

Tell patients to call for every result without clinic tracking

Answer

Disable electronic result notifications

Diagnostic test follow-up — USMLE Step 3 MCQ

A primary care clinic reviews malpractice claims and finds repeated failures to follow up abnormal imaging. Results arrive in multiple inboxes, and no staff member owns tracking. The team wants to close the loop. Which of the following is the most appropriate quality improvement measure?