Heidi Health vs Nabla (2025): The Battle of the AI Scribes
At a Glance
Who is it for?
Heidi Health:GPs / Outpatient Clinicians
Nabla:GPs / Clinicians
Why choose Heidi Health?
- Incredible customisation (write letters in your 'voice')
- Generates referral letters & documents, not just notes
- 'Ask Heidi' allows you to query the transcript
Why choose Nabla?
- Configurable patient-data retention; standard 14 days. Check audio and temporary local-backup handling.
- Extremely fast note generation (Copilot)
- Deep integrations with certain EHRs
Feature Comparison
| Capability | Heidi Health | Nabla |
|---|---|---|
| Pricing | Current Free, Clinician and Teams options; check feature limits and region | Individual 30-day trial, then US$119/month; group terms separately |
| Core Focus | Document Creation & Customisation | Clinical Note Speed & Safety |
| Templates | Templates and customisation depend on the selected current plan | Standardised note formats |
| Platform | Web & Mobile App | Web (Chrome Extension) & Mobile |
| Privacy | GDPR Compliant (Local processing options) | Configurable patient-data retention; standard 14 days. Check audio and local-backup handling. |
In-Depth Analysis
Compare the whole documentation workflow
Heidi and Nabla should be evaluated on a representative consultation, the draft produced, the corrections required and the route into the clinical record. Compare the selected plan and local configuration rather than declare a universal winner for speed or privacy.
Nabla's current individual offer is a 30-day trial followed by US$119 per month. Its retention policy describes configurable patient-data storage with a 14-day standard. The statement that all audio and transcripts disappear immediately is inaccurate; temporary local audio backup for transcription needs its own check.
Heidi pricing now distinguishes Free, Clinician and Teams offers with feature-specific limits. Confirm templates, outputs, integrations and regional eligibility for the intended account.
For either supplier, ask which data is retained, which processor receives it, who can retrieve it and what happens when a transcription or synchronisation fails. A brand-level privacy label cannot replace those deployment details.
Use-Cases
Writing a Referral Letter
When to choose Heidi Health
- Draft a referral from the available consultation context and selected template; review its accuracy, completeness and destination before use.
When to choose Nabla
- Good, but primarily focused on the SOAP note itself.
Privacy-Sensitive Clinic
When to choose Heidi Health
- Secure, but stores data to allow features like 'Ask Heidi'.
When to choose Nabla
- Configurable patient-data retention; standard 14 days. Check audio and temporary local-backup handling.