Question

A 63-year-old man is in hospital with sepsis. His daughter tells you she is very worried and feels her father is deteriorating despite apparent stable observations. NEWS2 is 5 but she insists something is wrong. What is the most appropriate response?

Accepted Answer

Listen to her concerns, reassess the patient urgently using ABCDE and NEWS2, and escalate to senior or critical care outreach if you share her concerns

Answer

Explain that the observations are acceptable and there is no need to review him again

Answer

Reassure her briefly and leave, as relatives often overreact

Answer

Ask her not to bother staff and wait for the ward round

Answer

Tell her to speak directly to the hospital managers

Practice question

A 63-year-old man is in hospital with sepsis. His daughter tells you she is very worried and feels her father is deteriorating despite apparent stable observations. NEWS2 is 5 but she insists something is wrong. What is the most appropriate response?