What training resources are available for staff to better understand human factors in healthcare?

Training resources to improve staff understanding of human factors in healthcare include:

• Education and training courses that cover team roles, effective teamwork, and communication within major trauma teams, which inherently address human factors such as team dynamics and leadership ².
• Regular, appropriate training for all healthcare staff involved in clinical assessment and early management, including risk stratification and escalation protocols, which support situational awareness and decision-making skills ³.
• Training in shared decision making that includes practical workshops, role play, and 'train-the-trainer' sessions to develop communication skills, understanding of patient preferences, and collaborative care approaches, all key human factors elements ⁴.
• Inclusion of safeguarding, managing distress, and breaking bad news in training programs, which enhance interpersonal skills and emotional intelligence relevant to human factors ¹,².

These resources are designed to improve teamwork, communication, decision-making, and situational awareness, which are core components of human factors in healthcare.