What training resources are available for staff to better understand human factors in healthcare?

Training resources to improve staff understanding of human factors in healthcare include:

• Education and training courses that cover team roles, effective teamwork, and communication within major trauma teams, which inherently address human factors such as team dynamics and leadership NICE NG39.
• Regular, appropriate training for all healthcare staff involved in clinical assessment and early management, including risk stratification and escalation protocols, which support situational awareness and decision-making skills NICE NG51.
• Training in shared decision making that includes practical workshops, role play, and 'train-the-trainer' sessions to develop communication skills, understanding of patient preferences, and collaborative care approaches, all key human factors elements NICE NG197.
• Inclusion of safeguarding, managing distress, and breaking bad news in training programs, which enhance interpersonal skills and emotional intelligence relevant to human factors NICE NG41,NICE NG39.

These resources are designed to improve teamwork, communication, decision-making, and situational awareness, which are core components of human factors in healthcare.